Pest Library

In this section, we provide you useful information on identifying common pests; and understanding their biology, habits and diet.

Note: Our pest guide does not serve as a substitute for professional pest control. If you do spot signs of a pest infestation in your home or office, it is crucial to contact a pest extermination company immediately. They will be able to inspect your property, confirm the species, and plan a treatment to keep you and your family safe and healthy.


Cockroaches have been on earth for more than 300 million years. There are over 4,000 species of cockroaches in the world, and among the many species, these are the most common invaders:

  • American Cockroach

  • German Cockroach

  • Oriental Cockroach

  • Madagascar Cockroach

  • Smoky Brown Cockroach

  • Brown-Banded Cockroach


The cockroaches can be carriers of disease-causing germs because they are mostly found in the kitchen or near waste deposits. They can trigger allergic reactions and transmit illnesses such as diarrhea, food poisoning and hepatitis.

Rat and Mice

Rodents can be one of the most challenging pests to control, and they cause a serious annoyance to you and your family.

Rats are very cautious of things new to their environment, including rat control treatments. They can harbor and transmit various diseases as well as introduce parasites such as ticks and fleas into your home.

Mice usually invade a home seeking food and warmth, and contaminate more food that they actually eat. Both rats and mice are contaminate surfaces they come into contact with their feces and urine.

Bed Bug

Bed bugs get their name from their habit of feeding human blood. These pests are found virtually in every place, including homes, hotels, offices, and retail stores. Bed Bugs hide in small cracks and crevices, anywhere they can dine on humans. They nocturnal pests do not transmit diseases, but their bites can become red and itchy, and seldom cause allergic reactions.


Ants are common household pests. They can be spotted in the kitchen, living room or other rooms as they search for food and water. There are over 12,000 species of ants in the world, and most ants bite or sting when they feel threatened. The most common species found in homes are:

  • House Ants

  • Carpenter Ants

  • Pavement Ants

  • Pharoah Ants


Both hornets and yellow-jackets are very commonly found in Canada. They are black with yellow or white markings. Hornets make huge nests attached to structural overhangs or tree limbs. Both Hornets and yellow jackets can sting and can cause pain to people who are the victims of their sting.

Bees and wasps

Both bees and wasps have similarities, including the structure of their body, which consists of a head, an abdomen, and a thorax.

Bees and wasps are dangerous and bothersome to homeowners, especially children, and elderly. Bees feed on pollen and nectar from flowers whereas wasps feed on other pests such as insects or spiders. Bees are only able to sting one time whereas wasps are able to sting repeatedly.


Spiders are typically glossy black in color but may also be dark to light brown. The black widow spider is feared the most because its bite can cause severe pain that may last for several days. These bites are rarely life threatening but children and elderly are at risk. Black widow spiders construct webs in a protected site such as beneath boards, between boxes and in firewood. They eat all the insects that they can capture.


Fleas are one of the most common and most annoying pests that attack humans and their pets. They are small reddish brown in color and have mouth-parts that are used for sucking blood. They are also known to transmit the bacterial disease called murine typhus to human beings through infected rats. These pests can also cause anemia and transfer tapeworms in pet animals.


The most common fly is the house fly. It is black and about 1/4" inch long. They are only able to feed on liquids and therefore have the ability to turn the solid foods into liquids before feeding. House flies are known to carry over 100 different kinds of disease-causing germs and spread diseases such as conjunctivitis, tuberculosis, typhoid fever, cholera and diarrhea.